To register as a new patient, New Patient Registration
Patient account representatives are available to assist you with provider selection, insurance verification and registration.
| Details | |
| Contact | (503) 399-2424, Option 1 |
| Hours | 8:00am - 5:00pm |
| Days | Monday - Friday |
Business Office
Patient account representatives are available to assist you with billing related questions.
| Details | |
| Contact | (503) 399-2424 |
| Hours | 8:30am - 5:00pm |
| Days | Monday - Friday |
Credit Office
Credit office staff are available to assist you with questions regarding past due patient accounts and budget arrangements.
| Details | |
| Contact | (503) 399-2424 |
| Hours | 8:30am - 5:00pm |
| Days | Monday - Friday |
Beware of FRAUDULANT CALLS. Protect your personal information from scammers.
Salem Clinic staff will never call you and ask for your social security number.
If you receive a suspicious call, hang up and call the Clinic directly at (503)399-2424.
Referral Office
Referral office staff are available to assist patients, primary care physicians and specialists in securing insurance referrals and/or prior authorizations for specialty care and/or procedures. Referrals are typically processed within 5-7 working days; notification will be sent to the patients and their specialist.
| Details | |
| Contact | (503) 399-2424 |
| Hours | 8:00am - 5:00pm |
| Days | Monday - Friday |
Insurance
Salem Clinic maintains contracts with the following insurance companies:
- Aetna (Commercial Only)
- Atrio Health Plans
- Cigna
- First Choice Health
- Health Net of Oregon
- Wellcare by Healtnet
- Kaiser DUAL Choice
- Moda
- Pacific Source (Commercial Only)
- United Healthcare
- Providence Health Plans
- Regence Blue Cross Blue Shield of Oregon
- AARP Medicare Advantage from UHC
As a courtesy, Salem Clinic will bill most insurance companies. If your insurance is not listed above, please contact your insurance company to verify the provider network requirements. Further questions can be directed to our patient account representatives by calling (503) 399-2424.
Preventive Services That Are Usually Free with Insurance
Most health insurance plans, including those that follow the Affordable Care Act (ACA), cover a variety of preventive services at no extra cost to you, as long as you go to a provider in your insurance network. These services are meant to help keep you healthy and catch problems early.
Common services include:
- Yearly Check-Ups (Routine Physicals) – A visit to check your overall health and talk about any risks or concerns.
- Vaccines – Shots like the flu shot, COVID-19 vaccine, tetanus, and more, depending on your age and health.
- Cancer Screenings – Tests like mammograms (for breast cancer), colonoscopies (for colon cancer), Pap smears and HPV tests (for cervical cancer), and others for people who qualify.
- Cholesterol, and Diabetes Checks – Tests to find out if you’re at risk for serious health problems.
- STI and HIV Tests – Screenings for sexually transmitted infections for those who need them.
- Prenatal Visitss – Check-ups and support for people who are pregnant, including vitamins like folic acid.
- Well-Child Visitss – Regular check-ups (and vaccines) for kids to measure growth and development.
- Mental Health Screeningss – Screenings for things like depression, often included in your regular doctor visits.
- Help to Quit Smoking – Support and medication to help you stop using tobacco.
These services are usually free when they are done for preventive reasons. If you talk to your doctor about other health problems during the same visit, or get extra tests or treatments, your insurance may charge you.
To be sure of what’s covered, please check with your insurance company or look at your benefits guide.
Beware of FRAUDULANT CALLS. Protect your personal information from scammers.
Salem Clinic staff will never call you and ask for your social security number.
If you receive a suspicious call, hang up and call the Clinic directly at (503)399-2424.
